Navin Plast will ship the order as soon as the backordered product becomes available. If an order contains both in-stock and backordered items, Navin plast’ standard policy is to ship the order as a whole. To request that Navin plast ship the in-stock item(s) first, the purchaser must respond to the backorder notice with authorization to ship a partial order. Partially shipping an order may result in additional shipping charges. If Navin plast does not receive a response to the backorder notice for a partial order, the order will be shipped.
The purchaser must contact Navin plast Customer Service to change or cancel a backorder. Before the order is shipped, Navin plast can cancel the backorder and issue a full refund, add or remove an item or item, change the shipping method, etc. Purchaser acknowledges that credit card refunds for backorder cancellations may be available only for cancellations occurring within six (6) months of order placement. Navin plast reserves the right to issue a refund by mailing a check or issuing credit for backorders cancelled more than 6 months from the original placement date.
- We try to ship your order the same day it is placed. 99% of our orders are processed and shipped within 24 – 48 hours.
- We ship during the week (Monday through Saturday), excluding holidays. Sunday orders will be shipped only on Monday.
- Orders placed before 4.00 PM will be shipped on the same day except on Sundays and Public Holidays.
- Although we can guarantee a delivery time of 2-5 days to anywhere in India, this is completely out of our hands.
- Each shipping company has its methods, intermediate transit locations etc., and the delivery time could be more predictable.
- Instead of placing last-minute orders, please plan ahead of time for delivery.
If you need to change or cancel your order, please contact us. However, the order cannot be cancelled once the payment has been made. You may request (via email only) that we change the items on your order, update an address, or change your payment method. Customer Service will respond to your request via email within one business day. If you cancel after your product has been shipped, you will be eligible for a replacement or net banking—refund (only in case of defective product) (only in case of defective product). Only in the case of a defective product, please notify us via email within 24 hours of delivery and send us an image of the damaged product. We will either send you a fresh product within 2 – 3 days if stock is available, or we will refund your money through your bank within 4 – 5 days.
We guarantee that the product described on the website is accurate and high-quality. However, if your order is damaged, mismatched, or any part needs to be included, we will contact you within 24 hours. You can report a complaint by contacting us or sending an inquiry. Our team will review the few details you send and initiate the return process if your inquiry is true.
Once we receive your returned item, we will ship the replacement item to you at our expense. If we don’t have your product as a replacement, we will 100% refund your money. We are unable to cancel or return orders without a valid reason. We guarantee that the product described on the website is accurate and high-quality. If your order is damaged, mismatched, or any part needs to be included, we will contact you within 24 hours. You can report a complaint by contacting us or sending an inquiry. Our team will review the few details you sent and initiate the return process if your inquiry is true. We guarantee that the product described on the website is accurate and high-quality. If your order is damaged, mismatched, or any part needs to be included, we will contact you within 24 hours. You can report a complaint by contacting us or sending an inquiry. Our team will review the few details you sent and initiate the return process if your inquiry is true.
Get in touch with us at +91 022-4013 4077 +91 9987296413/9819939975/ 9819310600
